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SERVICE YOU CAN COUNT ON
Contacts & FAQ
Whether you’re looking for more details or want to speak directly with a member of our team, we’re here to help.
Expert Office Cleaning Tailored to You
From spotless common areas to detailed desk sanitization, our Certified Cleaning Technicians ensure your office stays clean, fresh, and productive. We offer customized cleaning plans designed to meet your unique needs, so you can focus on what matters most—running your business.
Certified Experts, Tailored Solutions
Our rigorously trained and certified cleaning teams guarantee consistent, high-quality service, giving you the peace of mind that your space is in expert hands.
Community-Focused Excellence
As a locally rooted business, we build long-term partnerships with personalized care and attention to detail, ensuring your business always shines.
Your Local, Trusted Partner
We bring cutting-edge cleaning technologies and techniques to local businesses, ensuring superior results that are customized to meet the unique needs of our community.
FAQ: Services & Pricing
Service Offerings & Specialization
What types of cleaning services do you offer?
At Maclean Janitorial, we provide a wide range of cleaning services to meet your specific needs. Our core services include: • Office Cleaning: Routine cleaning, desk sanitization, and breakroom maintenance to keep your workspace clean and productive. • Retail Cleaning: Ensuring your store remains spotless and inviting for your customers. • Post-Construction Cleaning: Clearing debris, dusting, and preparing your space after construction projects. • Floor Cleaning & Maintenance: Specialized services including floor stripping, waxing, and buffing to keep your floors in top condition.
Do you offer one-time cleaning or only recurring services?
We offer both! Whether you need a one-time deep clean or recurring services to keep your space consistently maintained, we have flexible plans to fit your schedule. For ongoing services, we offer frequency-based pricing with options for weekly, bi-weekly, or more frequent cleaning.
Do you clean medical or industrial facilities?
While we specialize in office and retail cleaning, we also offer Specialized Cleaning services on a case-by-case basis, including industrial or medical facilities. Our Certified Cleaning Technicians are equipped to handle specific cleaning needs in these environments, but we focus primarily on providing high-quality service to standard commercial properties.
Pricing & Contracts
How much do your cleaning services cost?
Our pricing is based on the size of your space, the frequency of cleaning, and any specialized needs you may have. We offer starting rates per square foot, which decrease as cleaning frequency increases. For example, weekly services will be priced lower per square foot than less frequent cleaning. To get an accurate quote tailored to your space, please request a free consultation.
Do you require a contract for recurring services?
While we offer one-time cleaning services, many of our clients choose to take advantage of our long-term contract options for more consistent service and cost savings. Our contracts typically range from 6 months to 2 years, with priority scheduling, price lock guarantees, and discounted rates for longer commitments.
Are there any hidden fees?
We pride ourselves on transparency. There are no hidden fees—what you see is what you get. If there are any additional costs (e.g., for after-hours service or specific add-ons like deep cleaning), they will be clearly outlined during the initial consultation and agreed upon before services begin.
FAQ: Scheduling & Guarantees
Scheduling & Availability
How far in advance do I need to schedule a service?
We recommend scheduling regular cleaning services at least a week in advance to ensure availability. However, for one-time or urgent cleaning needs, we’ll do our best to accommodate shorter notice. Our priority scheduling is available for long-term contract clients, ensuring your cleaning needs are always met promptly, even during busy periods.
Do you work after-hours or on weekends?
Yes, we offer flexible scheduling to meet your business needs, including after-hours and weekend cleaning. This allows us to clean without disrupting your day-to-day operations. Let us know your preferred time, and we will work with you to find the most convenient solution.
Satisfaction & Guarantees
What if I’m not satisfied with the cleaning?
Your satisfaction is our top priority. If you’re not fully satisfied with the quality of our work, just let us know within 24 hours, and we’ll make it right—no questions asked. This is all part of our Maclean Signature Guarantee, ensuring you receive reliable, top-quality service every time.
Do you offer any discounts?
Yes, we offer several discount options! New clients can take advantage of our introductory offers, including up to 20% off your first three months of service. Additionally, we provide discounts for long-term contracts, with savings of up to 10% for multi-year commitments.
Are your cleaners certified and insured?
Yes! All of our cleaners are Certified Cleaning Technicians, ensuring they are trained to meet the highest industry standards. Additionally, our team is fully insured, giving you peace of mind knowing your space is in expert hands and that we’ve taken all the necessary precautions to protect your business.
Will I have the same cleaning team every time?
We strive for consistency and aim to assign the same cleaning team to your space as often as possible. This ensures familiarity with your facility’s specific needs. However, if scheduling requires a different technician, rest assured they will be equally qualified and have full knowledge of your cleaning requirements.
What cleaning products do you use?
We prioritize safety and cleanliness, which is why we use hypoallergenic products and avoid harsh chemicals or strong scents that can affect your workspace. Our products are carefully selected to ensure the health and comfort of everyone in your facility. We are currently finalizing our specific product range, and rest assured, every product we use will meet these high standards.
Are your cleaning products eco-friendly?
We are committed to sustainability and are exploring eco-friendly product options as part of our product selection process. Our goal is to provide top-quality cleaning while minimizing our environmental footprint. If you have specific requests for green or eco-friendly cleaning, please let us know, and we’ll be happy to accommodate.
How do I get started with your services?
It’s easy to get started! Simply fill out our quote request form on our website, and a member of our team will reach out to schedule a consultation. During the consultation, we’ll assess your space and cleaning needs, then provide a tailored quote. From there, we’ll work with you to create a cleaning schedule that fits your requirements.
Do I need to provide cleaning supplies or equipment?
No, you don’t need to worry about that! Our Certified Cleaning Technicians arrive fully equipped with all the necessary tools and cleaning products to get the job done right. We use only the best hypoallergenic and non-harsh cleaning solutions to ensure a safe, clean environment for your team.
Working with Maclean is Easy!
We promise unmatched cleaning quality and service reliability, backed by our proven process and certified cleaning technicians. If you’re not fully satisfied with the execution of your scheduled service, let us know within 24 hours, and we’ll make it right—guaranteed
The Initial Consultation
We start by discussing your specific cleaning needs and conducting an on-site assessment.
Customized Cleaning Plan
Based on the consultation, we develop a tailored cleaning plan that meets your requirements.
Certified Cleaning Technicians
Our highly trained and certified cleaning technicians execute the plan, using advanced cleaning systems.
Ongoing Quality Assurance
We conduct regular inspections to ensure the highest standards are consistently met, ensuring your satisfaction
The Maclean Signature Guarantee
We promise unmatched cleaning quality and service reliability, backed by our proven process and certified cleaning technicians. If you’re not fully satisfied with the execution of your scheduled service, let us know within 24 hours, and we’ll make it right—guaranteed